During my
20+ years of working with Business Continuity (Backup, Restore, Disaster
Recovery, Monitoring etc.) and crises management I have learned a lot. The best
lesson is that “The more you know the more you understand how little you can”.
It maybe sounds a bit strange but understanding that you always need to develop
and get better is of key essence for your professional existence.
And
speaking of existence, I would love to share the most important lesson ever
that I see EVERYONE getting wrong. During my years I have noticed one thing in
common regarding the size of the clients I visited. It didn’t matter if they
were in different fields of business nor the number of employees (size of the
company). I have been, literally, all over the globe and met a lot of fantastic
people and cultures. But the one thing they all had in common was they all made
BACKUPS…. sweet lord. OK, lets break it down shall we. Regardless what your
business does it all comes down to one simple thing…being able to RESTORE.
Back in the
days all people had one great masterplan…that was “Let’s backup everything
we got one time per day since then we are safe”. So this idea is as stupid as
running towards the traffic on an interstate… Being able to understand your
business Recover Capabilities is the FIRST and only conversation you should
have when onboarding a system for backups. How could you possibly understand
the Restore Capabilities if you only provide backups? So how could you get your
head around this matter?
It all
starts from understanding your business and answering a simple set of questions:
- Which Business Services do we got
- How important are those Business Services
- How does your Business Services relate to each other
- How does your Business Services relate to your IT infrastructure
There are A
LOT MORE to it but these questions are the most important for you to understand
so you can start building your restore plans for your Business Services. There
are much more to it that meets the eye, believe me…
So, how can
you possibly know your Business Services, their value for the business and how
they relate to each other. Wouldn’t it be great if there was a tool that you could
leverage to understand the communication a server has? Well guess what, there is!
Within the Azure Service Offerings you have something called Service Map that
helps you understand how servers that builds up your Business Service relate to
other components and applications.
Have a look
at the Service Map documentation here:
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